Refund & Cancellation Policy

• Pro subscription: a recurring plan billed monthly or yearly, as shown at checkout. It renews automatically at the end of each billing period until you cancel.
• Lint report bundles: optional one-time purchases of extra full lint reports for Pro workspaces. Bundles are not recurring and purchased credits never expire.
• Single reports: one-time purchases of an individual report, where offered.

Prices are shown at checkout before you pay. Payments are processed by Stripe; we never see or store your full card number.

You can cancel your Pro subscription at any time, yourself, without contacting us:

1. Sign in and open your workspace.
2. In Workspace status, next to your plan, select Manage.
3. Select Cancel subscription and confirm.

If you cannot access your account, email support@rejectless.app from the address on your account and we will cancel it for you.

• Cancellation takes effect at the end of your current billing period. You keep Pro access until that date and will not be charged again.
• You can undo a cancellation from the same Manage screen any time before the period ends.
• When the period ends your workspace returns to the Free plan. Your resumes and history are not deleted, but Free plan limits apply (for example, the number of slots and the number of issues shown).
• Lint credits you bought in a bundle stay on your account and never expire.

Because paid features are delivered digitally and start working immediately, we generally do not refund subscription charges for time already elapsed, and we do not offer prorated refunds for unused time after you cancel. We do review refund requests case by case, and we will refund in these situations:

• You were charged twice for the same period or purchase.
• You were charged after you cancelled in time, or the charge was clearly unauthorized.
• A technical problem on our side prevented you from using what you paid for, and we were unable to fix it within a reasonable time.
• You were charged for a renewal and contact us within 7 days of that charge without having used the paid features since it.

Report bundles and single reports are non-refundable once any credit from the purchase has been used. Unused bundles can be reviewed under the situations above.

Where local consumer law gives you a right to a refund that this policy does not, that law applies.

Email support@rejectless.app from the address on your account with the date and amount of the charge and a short explanation. We aim to reply within 3 business days. Approved refunds go back to the original payment method and typically appear within 5 to 10 business days, depending on your bank.

• If a renewal payment fails, Stripe may retry it for a limited period. If it still fails, your subscription ends and the workspace returns to the Free plan.
• If we change the price of a plan, we will tell you by email before the new price applies to your next renewal, so you can cancel first.

Seats bought by a bootcamp, university, or other organization are governed by the agreement with that organization. Contact support@rejectless.app about those plans.